For us as a professional British IPTV provider, accessible via https://canalesiptv.store, protecting your personal data is our absolute highest priority. In this Privacy Policy, we transparently set out what information we collect, how we process it, and how we protect your data when you visit our website or purchase an IPTV subscription with us.

1. Declaration of Consent

By accessing our platform and using our streaming services, you expressly declare your agreement with the data practices and conditions described in this Privacy Policy.

2. What Data We Collect

To provide you with the best possible and most stable IPTV UK viewing experience, we only collect the absolute minimum data required:

• Contact Details: Your name and email address for the fast delivery of your access credentials.
• Payment Details: These are never stored on our servers; instead, they are fully handled by secure, SSL-encrypted external payment gateways.
• Device and Network Data: We temporarily process IP addresses and device IDs to ensure a seamless connection to apps like IPTV Smarters Pro and to prevent system abuse (e.g., unauthorized concurrent account sharing).

3. Purpose of Using Your Information

The data we collect is strictly used for dedicated purposes to:

• Activate your secure access and maintain the maximum stability of our streaming servers.
• Send your personal Xtream Codes API or M3U lists as quickly as possible.
• Deliver efficient and responsive technical support via WhatsApp or email.
• Detect fraudulent activity and guarantee the security of our infrastructure for all users.

4. Server Log Files

Like almost every modern British IPTV provider, we store standard server log files. These include technical data such as browser types, Internet Service Providers (ISP), as well as date and time stamps. This information is used exclusively for technical security analytics and statistical evaluations, and cannot be linked directly to your identity.

5. Strict No-Log Policy for Streams

We deeply respect your digital privacy. For this reason, we maintain an absolute No-Log Policy regarding your personal viewing behavior. We never monitor, store, or log which movies, series, or live TV channels you stream on the IPTV Smarters Pro application or any other player. What you watch in the comfort of your living room remains strictly your own business.

6. External Links and Third-Party Applications

Our data protection regulations apply exclusively to our own website. When you download external streaming player applications or follow third-party links, we strongly recommend that you carefully read their respective privacy policies as well.

7. Your Data Protection Rights (GDPR Compliance)

As a premium user, you hold comprehensive digital privacy rights. You retain the right at any time to request information regarding your stored data, the right to request rectification, as well as the right to demand complete deletion ("The Right to be Forgotten").

8. Contact & Technical Support

Do you have any remaining questions regarding our Privacy Policy or wish to exercise your data protection rights? Our support team is always available to assist you:

Email: support@canalesiptv.store